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Early in my career as a school social worker, district social worker, and inclusion specialist supporting over 15 different programs, I was the person on call for crisis behavior response. When a student was highly escalated, the walkie-talkie clicked on, and I was expected to step into the room or onto the playground and diffuse the situation immediately. More often than not, I was able to do it. But when a situation resolved calmly, the feedback from onlookers was almost al